Safety. Reliability. Transparency.
Smart AutoCare has coverages beyond comparison. Our dedicated team is fast-paced and nimble in new product creation, and upholds a respected reputation of transparency amongst our clientele. When you ask our customers and agents what differentiates Smart AutoCare from other administrators, one of the most common responses is the experience delivered by our Smart AutoCare claims service.
Unique to our industry, we seek to find solutions to problems and common ground to pay claims, not technicalities to decline them. We view our dealers and repair facilities as partners in the process with the common goal of creating lasting relationships and getting our contract holders back on the road as quickly as possible.
We provide customized training for our team, and we utilize a proprietary claims system to enhance speed and performance every step of the way. We strive to always provide fast, accurate, and reliable service. You can trust that our team has the expertise and specialized knowledge to handle even the most complex claims.
Why Choose Smart AutoCare?
Dedicated Account Management
Our Agent and Dealer support department is available 6 days a week and encourages participation in our regular training sessions to ensure you are as confident in our products as we are.
A Culture of Innovation
By tailoring our expertise to fit the ever-changing business needs of our clients, we are continuously evolving to exceed our customers expectations today and tomorrow.
A History of Excellence
We’ve been in the service contract business since 1990. Our tenure has allowed us to provide superior products and service for your customers.
Easy to Use
Our eRating and eContracting services make it simple for a Dealer to get fast and accurate rates on all products.
We offer multiple professionally curated contract options to provide the right protection for you on any new, extended, used, certified, or wrap coverage.
Our state of the art proprietary administrative system allows us to adjudicate over 7000 claims and pay out an average of $5.5 million in claims monthly.
Click below to read more about our solutions for dealers and agents.
A-Rated Insurance Backing
All contracts are backed by a Contractual Liability Insurance Policy (CLIP) issued by an “A” rated carrier.
Our system supports eRating & eContracting with any and all 3rd party vendors, such as menu companies and consolidators.
Same-Day Claims Payment
We provide fast, accurate, and reliable service. Claims are typically paid within two hours by credit card.
Get In Touch1 (800) 242-7316
P.O. Box #852770
Richardson, TX 75085
Claims Support Hours
6am – 12am CST
7 Days a Week
Customer Service Hours
8am – 8pm CST
Mon – Fri
8am - 2pm CST