COVID-19 Update from our CEO

We hope everyone is doing well during these uncertain times. Our thoughts and
prayers are with all those who have been affected by the Coronavirus – COVID 19.
As the virus has spread to the United States, it has also spread to Texas. Schools are
closing, people are feeling sick, and it is allergy season in Texas. With that said, at
SAC, we believe it is our role and responsibility during this time to prioritize the health
and well-being of our employees and partners.

We have asked our employees to be responsible and if they feel sick or think they have
been exposed to the virus to please stay home and get well. This situation is going to
cause our staff to be shorthanded at times. As a result, you will experience higher than
normal hold times and it will take a longer time for returned calls and emails.
We ask for your patience and ask that, if able, you please use our Online Claims Portal
to initiate claims. This will be your quickest way to get a claim settled. The link to our
Online Claims Portal is m.ase-profittrack.com. If you have an iPhone, you can also use
our claims app. If you do not have the app, please contact your SAC Representative
and get it installed as soon as possible. You can download ASI Cloud Profit Track
Mobile from the App Store and we will provide you credentials to log in.

Please feel free to email us at clientrelations@smartautocare.com with any questions
or concerns that you have. We will get back to you as fast as we can.

Thank you in advance for your patience, understanding, support and as always thank
you very much for your trust and business!

Warm regards,
Peter Masi
CEO